About Course
This is not an introductory course about what AI is. It is skills training. People use AI, but they do not know when they can trust it. They do not iterate, they do not check, and when it goes wrong, their name is on it. For consultants, policy advisers, communications professionals, HR professionals and anyone who writes, analyses or advises every day, that is a real problem with a direct impact on the quality of their work.
This AI course was built out of that frustration. Across eight modules you develop a way of working that you can repeat, account for and defend. You learn how ChatGPT works and where it fails, how to choose a focused use case, and how to instruct effectively with role, context, goal, output and criteria. You apply three basic uses and build one workflow of your own with fixed review points. You also learn how to secure your way of working in ChatGPT Projects and how to share it with colleagues. Finally, you learn to work safely with ChatGPT Work, which carries out steps on your behalf. Eight to nine hours, including practical assignments based on your own work, no technical knowledge required. Do you also work a lot with long documents, such as reports and contracts? Then take a look at the Claude Course.
Each module contains course material, practical tips, a practical assignment based on your own work, transfer questions, scenario questions and a knowledge check with instant feedback. To earn the certificate, you score at least 80 percent on each knowledge check. You finish with a final assignment in which you bring everything together in a personal AI work portfolio. It holds your error log with three review rules, your use case scorecard, your prompt library, your workflow with review points and your review protocol. It also holds your configured Project with test report, your transferable project instructions with test report, and your task brief, report and working agreement for Work. On completion you receive a certificate with a verification code and a learning record for your CPD file, from LearnLLM.
Course Content
Module 1: How ChatGPT works and fails
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Why you start here
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Starting scan: where you stand now
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Learning objectives
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Lesson 1.1: What a language model really does
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Lesson 1.2: Hallucinations and confidence
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Lesson 1.3: ChatGPT’s strengths
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Lesson 1.4: Weaknesses and limits
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Lesson 1.5: Which model should you choose?
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Assignment 1.1
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Module 1 transfer question
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Module 1 scenario question
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Module 1 summary
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Module 1 knowledge check
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Looking ahead
